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bijoy200 collects only the information needed to run your account and process transactions through methods like Upay and Bank Transfer — nothing more. This policy explains what we collect, why we collect it, and the choices available to you, with access and eligibility subject to your local law and eligible regions.
When you create an account with bijoy200, we collect the details you provide during registration — your name, email address, contact number and, where relevant, payment identifiers linked to methods such as Upay or Bank Transfer. We also collect transactional records: deposits, withdrawals and account activity logs. This data is used strictly to operate your account, verify identity where required, process payments and respond to support requests. We do not sell your personal information to third parties. We do not share your data with external parties except where it is technically necessary to process a transaction — for example, passing a payment reference to a payment rail — or where we are required to do so by applicable law. Data is stored on secured servers. Retention periods follow what is operationally necessary and what applicable law in relevant jurisdictions requires. Where you access bijoy200 from Bangladesh, availability and data-handling obligations depend on your local law and the eligible regions confirmed in your account. If you have questions about how your specific data is handled, the support contact route in this policy is the right place to start.
Not everything on the bijoy200 platform falls under the same privacy rules. Understanding the scope helps you know which data touchpoint this policy governs and which is handled elsewhere — for example, by a third-party payment processor or by a game content studio.
Your login credentials, session tokens and account profile fields are fully within scope. We control how this data is stored, who can access it internally and how long it is retained. You can review and update most of these fields directly from your account settings page.
Deposit and withdrawal records linked to Upay or Bank Transfer sit within this policy for the data we hold on our side. The payment rail itself — the network processing your transfer — operates under its own terms, which we do not control and cannot override.
Pages you browse on bijoy200, game sessions you open and cookie data generated during your visit are covered here. You can manage cookie preferences through the cookie notice shown on your first visit or through your browser settings at any time.
Links to external sites, game studio interfaces operated outside our domain, and any third-party tool embedded in the platform fall outside the scope of this policy. We recommend reviewing the privacy terms of any third-party service you interact with separately.
You are not a passive subject in how your data is managed on this platform. Several concrete actions are available to you at any point. Want to see what information we hold? Open your account profile — the fields displayed there show the core data on record. If something is wrong or out of date, you can edit most personal details directly in account settings without contacting support. For data we do not expose through self-service — transaction history older than your visible statement window, or identity documents submitted during verification — you can submit a data access or correction request through the support route listed on this page. We aim to acknowledge such requests and direct them to the right internal team. Closing your account does not automatically erase all records; some data is retained for the period required by applicable law and our operating obligations. If your question relates to eligibility or jurisdiction — for example, whether your location in Bangladesh affects what data we hold — raise it through the same support route and we will check against the eligible region rules applied to your account.
Open the account profile page to see the information we hold on your registration and payment details. Transaction history is visible in the wallet section of your account.
Most personal fields — contact number, email, display name — can be updated directly in account settings. Changes take effect on the next login session.
For records not visible in self-service, submit a written request through our support contact. Include your registered email and a description of the specific data you are asking about.
If you believe your data has been handled incorrectly, contact support with the details. We will check the record and respond through the email address registered to your account.
If you have a question about your data, want to request a correction or need to raise a concern about how your information is handled, use one of the contact routes below. We respond through the channel you contact us on, using the email address or account identifier you provide. All privacy-related queries are handled by the same team that manages account support — there is no separate data-protection inbox.
Open the chat widget from any page while logged into your account. Describe your privacy question and the agent will either resolve it or escalate it to the account team with a reference number.
Send your data query to the support email address listed in your account help section. Include your registered email address and the specific data or record your question relates to for a faster response.
The help section inside your account contains published answers to common privacy and data questions. Check there first — many correction and access steps can be completed without waiting for a support reply.
We approach data handling as an operational responsibility, not a compliance checkbox. Your account details and payment records are stored on secured infrastructure with access controls that limit which internal teams can retrieve identifiable information. Session data generated when you browse the lobby or open a game is handled through cookies, which you can manage via the cookie notice or your browser. We do not retain payment instrument details — such as your Upay account number — beyond the reference needed to match a transaction. If you request that your account be closed, we retain only the data that applicable law and our operating obligations require us to keep for the relevant period. For any concern about security or data handling, the support routes listed on this page are the correct first contact.
Access to your account is protected by the login credentials you set. We recommend using a unique password and reviewing active sessions in your account settings if you suspect unauthorised access.
Cookies track your session and help the lobby remember your preferences. You can adjust or withdraw cookie consent through the banner shown on first visit or through your browser settings at any time.
We keep your data for as long as your account is active and for the period required after closure by applicable law. Payment references linked to Upay or Bank Transfer are retained only as long as needed for transaction reconciliation.
To request deletion or correction of data we hold beyond what self-service covers, contact support with your registered email and the specific record in question. We will confirm receipt and advise on the outcome.
These are the questions we hear most often about how bijoy200 handles your data. If your question is not covered here, the support contact routes listed above are the right next step.
We collect the details you enter during registration: your name, email address, contact number and any identity documents submitted for verification. Payment identifiers linked to Upay or Bank Transfer are recorded when you make a transaction, not at registration.
We share data only where it is technically necessary to process a transaction — for example, passing a payment reference to a payment network — or where applicable law requires it. We do not sell your personal information or share it for marketing purposes outside our platform.
Open your account profile to view the registration and contact details we hold. Your transaction history is visible in the wallet section. For records outside self-service, submit a written request through live chat or the support email with your registered account details.
Yes. Most personal fields — contact number, email address, display name — can be edited directly in account settings. For fields that require identity verification to change, contact support with the correct information and we will check the process that applies to your account.
Closing your account does not automatically delete all records. We retain data for the period required by applicable law and our operating obligations after closure. Payment references and transaction logs may be kept for the legally mandated retention window. Contact support for specifics about your account.
Access and the data-handling obligations that apply to your account depend on your local law and the eligible regions confirmed during account setup. If you are accessing from Bangladesh, availability is subject to local law. Raise any jurisdiction-specific question through the support contact route listed on this page.